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FREQUENTLY ASKED QUESTIONS
Teachers can record various activities such as:
• Daily attendance (school, subject, and co-curricular)
• Customise activity items based on their school’s needs, such as merit/demerit, religious activities, sports, and co-curricular programs.
The QR Badge is a 3-in-1 combination that includes the school logo, student’s name, and unique QR code. It is made from durable cotton material that is resistant to fading and can withstand up to 300 rounds of washing and drying. Using the QR Badge can reduce teachers’ workload by up to 80% when recording student activities.
Parents can also monitor their child’s character development in real time through the ParentQR Points app. The system also works offline. Each student is provided with a QR code in the form of a card or badge, which helps boost motivation and make learning more enjoyable in class.
The school may collect payment for the QR Badge from parents. This fee can be included in the mandatory school items list at the beginning of the school year.
1. The school finalises the student data.
2. The school selects the QR Badge design.
3. The school reviews and confirms the QR Badge artwork.
4. An invoice is issued, and payment should be made within 7 days.
5. Badges will be printed within 14 working days after payment is received.
6. The completed badges will be shipped to the school.
The QR code will be generated by the StudentQR team.
If you need a softcopy of the QR code, please contact the StudentQR team via the link below:
studentqr.wasap.my(softcopy qr code https://wa.me/601114356132?text=Hello%20StudentQR%20team,%20I%20would%20like%20to%20request%20a%20softcopy%20of%20the%20QR%20code.%20Thank%20you.%0A%0AName:%0ASchool%20Name:%0ANumber%20of%20Students:)
You can visit the following link to register and choose your preferred plan:
h(https://admin.studentqr.com/signup)ttps://admin.studentqr.com/signup (https://admin.studentqr.com/signup). The plan can be adjusted according to your school’s request.
If you encounter any issues during the registration process, please contact our team via WhatsApp at helpstudentqr.wasap.my (https://wa.me/601116374781?text=I%20am%20experiencing%20an%20issue%20while%20using%20StudentQR.%0A%0AStudent%20%2F%20Teacher%20Name:%0ASchool%20%2F%20Organization:%0ATeacher%20Login%20Email:%0AIssue%20Description:%0AApplication%20Screenshot%20(optional) help whatsapp)o(https://wa.me/601116374781?text=I%20am%20experiencing%20an%20issue%20while%20using%20StudentQR.%0A%0AStudent%20%2F%20Teacher%20Name:%0ASchool%20%2F%20Organization:%0ATeacher%20Login%20Email:%0AIssue%20Description:%0AApplication%20Screenshot%20(optional) help whatsapp)r email us at studentqr@gmail.com (studentqr@gmail.com)
Usually, the ‘Admin’ is appointed by the school, which may include the principal, duty teacher, discipline teacher, or the Senior Assistant of Student Affairs (PK HEM). Other teachers can access the system through the “Teacher Apps” and “Teacher Portal”, while parents can view information through the “Parent Apps”.
Once you have successfully registered and logged in, teachers can begin recording attendance and logging students’ good behaviour. To record students’ good behaviour, teachers must use their registered email in the system and are not encouraged to use the admin email for this purpose.
Here are the steps that teachers or school administrators can follow:
1. Go to h(https://admin.studentqr.com/login)ttps://admin.studentqr.com/login(https://admin.studentqr.com/login)
2. Click on ‘Manage Items’.
3. Select the ‘Item Type’ and click ‘More’ on the respective item.
4. Then, choose ‘Yes’ under ‘Notification to Parent App’.
If there are any issues or further inquiries, teachers may contact the StudentQR team via this link: helpstudentqr.wasap.my.(https://wa.me/601116374781?text=I%20am%20experiencing%20an%20issue%20while%20using%20StudentQR.%0A%0AStudent%20%2F%20Teacher%20Name:%0ASchool%20%2F%20Organization:%0ATeacher%20Login%20Email:%0AIssue%20Description:%0AApplication%20Screenshot%20(optional))
Here are the steps to update your school’s name and logo:
1. Go to h(https://admin.studentqr.com/login)ttps://admin.studentqr.com/login(https://admin.studentqr.com/login)
2. Click on ‘Profile’
3. Edit the school name and upload the new logo
If you experience any issues or have further inquiries, teachers can contact the StudentQR team through this link: helpstudentqr.wasap.my.(https://wa.me/601116374781?text=I%20am%20experiencing%20an%20issue%20while%20using%20StudentQR.%0A%0AStudent%20%2F%20Teacher%20Name:%0ASchool%20%2F%20Organization:%0ATeacher%20Login%20Email:%0AIssue%20Description:%0AApplication%20Screenshot%20(optional))
No, it’s very simple. Just follow these steps:
1. Go to the Manage menu.
2. Click on Class.
3. Select the student’s current class.
4. Choose the student’s name and assign the new class.
5. Click Done.
Yes, absolutely. You can create student groups based on different categories through the “Groups” section in the Admin portal.
There are 2 types of notifications:
1. Notification for teachers
• How to create:
1. Click Manage
2. Select Notifications
3. Choose Notification to teachers
2. Notification for parents via the ParentQR app
• How to create:
1. Click Manage
2. Select Notifications
3. Choose Notification to parents
4. Open the StudentQR Points Teacher app, select all students from the list, click Announcement, and write the announcement message
5. Click Proceed to send the announcement to all selected students
For a complete tutorial, refer to:https://www.studentqr.com/teacher(https://www.studentqr.com/teacher)
Schools can add a ‘behaviour’ item through the Admin website. Only teachers who are appointed as Admin and have full access permissions are allowed to add, create, delete, or edit any ‘behaviour’ items.
Here is the user manual that teachers can refer to for getting started with the system: h(https://tr.ee/IFOtdYgk2v)ttps://linktr.ee/admintutorialsqr (https://linktr.ee/admintutorialsqr)
If you need further assistance, please contact the StudentQR team at: helpstudentqr.wasap.my(https://wa.me/601116374781?text=I%20am%20experiencing%20an%20issue%20while%20using%20StudentQR.%0A%0AStudent%20%2F%20Teacher%20Name:%0ASchool%20%2F%20Organization:%0ATeacher%20Login%20Email:%0AIssue%20Description:%0AApplication%20Screenshot%20(optional))
Yes, you can. Teachers can send announcements to all teachers and students using the Announcement feature in the app. Follow the steps provided in the link below: https://tr.ee/d61kzGMf_3 (https://tr.ee/d61kzGMf_3)
If you need further assistance, please contact the StudentQR team at: helpstudentqr.wasap.my(https://wa.me/601116374781?text=I%20am%20experiencing%20an%20issue%20while%20using%20StudentQR.%0A%0AStudent%20%2F%20Teacher%20Name:%0ASchool%20%2F%20Organization:%0ATeacher%20Login%20Email:%0AIssue%20Description:%0AApplication%20Screenshot%20(optional))
Teachers with School Admin access can edit and add Items directly through the admin system. You may refer to the tutorial here: h(https://tr.ee/MMpgVqp1nh)ttps://tr.ee/4-BeJKi-mD (https://tr.ee/4-BeJKi-mD)
If you need assistance or face any issues, please contact the StudentQR team via:
helpstudentqr.wasap.my(https://wa.me/601116374781?text=I%20am%20experiencing%20an%20issue%20while%20using%20StudentQR.%0A%0AStudent%20%2F%20Teacher%20Name:%0ASchool%20%2F%20Organization:%0ATeacher%20Login%20Email:%0AIssue%20Description:%0AApplication%20Screenshot%20(optional))
Teachers can view students’ attendance reports through the system. You may refer to the tutorial here: h(https://tr.ee/rI0dyJM7zm)ttps://tr.ee/h7FB03QBUS (https://tr.ee/h7FB03QBUS)
If you need further assistance, please contact the StudentQR team at: helpstudentqr.wasap.my(https://wa.me/601116374781?text=I%20am%20experiencing%20an%20issue%20while%20using%20StudentQR.%0A%0AStudent%20%2F%20Teacher%20Name:%0ASchool%20%2F%20Organization:%0ATeacher%20Login%20Email:%0AIssue%20Description:%0AApplication%20Screenshot%20(optional))
You can view all data and items recorded by teachers by following the steps in the tutorial here: (https://tr.ee/rI0dyJM7zm)
https://tr.ee/K1PNYJVwGT
If you need further assistance, please contact the StudentQR team at: helpstudentqr.wasap.my(https://wa.me/601116374781?text=I%20am%20experiencing%20an%20issue%20while%20using%20StudentQR.%0A%0AStudent%20%2F%20Teacher%20Name:%0ASchool%20%2F%20Organization:%0ATeacher%20Login%20Email:%0AIssue%20Description:%0AApplication%20Screenshot%20(optional))
You can view your school’s leaderboard by following the steps shown in the tutorial below:
https://tr.ee/fPsKOPwtZq (https://tr.ee/fPsKOPwtZq)
If you need further assistance, please contact the StudentQR team at: helpstudentqr.wasap.my(https://wa.me/601116374781?text=I%20am%20experiencing%20an%20issue%20while%20using%20StudentQR.%0A%0AStudent%20%2F%20Teacher%20Name:%0ASchool%20%2F%20Organization:%0ATeacher%20Login%20Email:%0AIssue%20Description:%0AApplication%20Screenshot%20(optional))
You can generate a monthly report by following the steps in the tutorial below: (https://tr.ee/rI0dyJM7zm)
https://tr.ee/K1PNYJVwGT (https://tr.ee/K1PNYJVwGT)
If you need further assistance, please contact the StudentQR team at: helpstudentqr.wasap.my(https://wa.me/601116374781?text=I%20am%20experiencing%20an%20issue%20while%20using%20StudentQR.%0A%0AStudent%20%2F%20Teacher%20Name:%0ASchool%20%2F%20Organization:%0ATeacher%20Login%20Email:%0AIssue%20Description:%0AApplication%20Screenshot%20(optional))
Yes, you can. You may refer to the full and detailed video tutorial at the link below:
https://tr.ee/phE5PIhxRO(https://tr.ee/phE5PIhxRO)
School admins can generate e-certificates to view students’ performance throughout the year.
Click the following link to generate the e-certificate: https://tr.ee/LcN_h6MhOc (https://tr.ee/LcN_h6MhOc)
Teachers need to download the StudentQR Points for Educators application using the App Store or Google Play Store.
App Store: h(https://apps.apple.com/my/app/student-qr-points/id1451315679)ttps://apps.apple.com/my/app/student-qr-points/id1451315679(https://apps.apple.com/my/app/student-qr-points/id1451315679)
Google Play Store: h(https://play.google.com/store/apps/details?id=com.studentqr.teacher&hl=ms)ttps://play.google.com/store/apps/details?id=com.studentqr.teacher&hl=ms(https://play.google.com/store/apps/details?id=com.studentqr.teacher&hl=ms)
Then, log in to the application using the email provided by the school, for example:
Email: (teacher’s DELIMa email)
Password: (the password provided)
Teachers can scan the students’ QR Codes or select their names from the list in the StudentQR app to record attendance.
The school may contact the StudentQR representative regarding this issue. Alternatively, teachers can select the student's name using the "Select from List" mode in the StudentQR application.
Yes, of course you can! Teachers can use the new StudentQR Teacher Portal to record student activities using a laptop through the following link:
h(https://admin.studentqr.com/login)ttps://admin.studentqr.com/login(https://admin.studentqr.com/login)
Teachers can manage student information via the Admin Portal and arrange students into the correct classes according to the latest changes.
Registering on w(https://www.studentqr.com/)ww.studentqr.com (https://www.studentqr.com/)means you agree to receive updates and subscription information from us. Our team will contact you after you have submitted the registration form for the next step, which is creating your account in the system using the email and WhatsApp number you provided.
The StudentQR system can be used by all grade levels, from preschool to secondary school. In addition, universities and other institutions can also benefit from the system. StudentQR is also used in exhibitions and special programs to enhance engagement between exhibitors and visitors.
Here are the steps to record student attendance:
1. Log in using the teacher’s email that has been registered in the StudentQR system.
2. The default password is "password".
3. Scan the student’s QR code or select the student from the list (Select From List) and click "Attendance".
4. Choose the attendance status either “Attend / Absent / Late”, and click "Submit".
If there are any issues or further inquiries, teachers may contact the StudentQR team via this link: helpstudentqr.wasap.my.(https://wa.me/601116374781?text=I%20am%20experiencing%20an%20issue%20while%20using%20StudentQR.%0A%0AStudent%20%2F%20Teacher%20Name:%0ASchool%20%2F%20Organization:%0ATeacher%20Login%20Email:%0AIssue%20Description:%0AApplication%20Screenshot%20(optional))
Yes, you can. Teachers can follow these steps:
1. Log in to the website
- Go to https://admin.studentqr.com/login (https://admin.studentqr.com/login)and sign in as usual.
2. Add an attendance item
- Navigate to Attendance Items and create a new item.
Select Item Type: “Subject Attendance” and name it according to the sports club or co-curricular unit.
3. Create a group
- Set up a dedicated Group for that sports club or co-curricular activity.
4. Add student names
- Add or import the list of students into the group.
If you encounter any issues or need further assistance, you may contact the StudentQR team through this link: helpstudentqr.wasap.my.(https://wa.me/601116374781?text=I%20am%20experiencing%20an%20issue%20while%20using%20StudentQR.%0A%0AStudent%20%2F%20Teacher%20Name:%0ASchool%20%2F%20Organization:%0ATeacher%20Login%20Email:%0AIssue%20Description:%0AApplication%20Screenshot%20(optional))
‘Daily Attendance’ can only be recorded once per day for each student. Meanwhile, ‘Subject Attendance’ can be recorded multiple times a day, depending on the subjects or activities conducted. For example, schools can use ‘Subject Attendance’ to record attendance for activities such as meetings, sports day, or lab sessions.
Yes, you can.
You just need to create a new activity item for parents and select Item Type: “Parent”.
For a full step-by-step guide, refer to the tutorial below:
https://tr.ee/Zae-vrBxUm (https://tr.ee/Zae-vrBxUm)
Yes, you can. This system can be used to record students’ co-curricular activities and achievements. Schools can add and customize the list of co-curricular achievements or activities they wish to record under the “Manage Items” section in the portal.
If you experience any issues or have further inquiries, teachers can contact the StudentQR team through this link:helpstudentqr.wasap.my.(https://wa.me/601116374781?text=I%20am%20experiencing%20an%20issue%20while%20using%20StudentQR.%0A%0AStudent%20%2F%20Teacher%20Name:%0ASchool%20%2F%20Organization:%0ATeacher%20Login%20Email:%0AIssue%20Description:%0AApplication%20Screenshot%20(optional))
Yes, teacher. This system can be used to record student demerits by setting the “item” score as a negative value (for example, -1). When a student commits inappropriate behavior, the teacher can record a demerit item through the app.
If you experience any issues or have further inquiries, teachers can contact the StudentQR team through this link: helpstudentqr.wasap.my(https://wa.me/601116374781?text=I%20am%20experiencing%20an%20issue%20while%20using%20StudentQR.%0A%0AStudent%20%2F%20Teacher%20Name:%0ASchool%20%2F%20Organization:%0ATeacher%20Login%20Email:%0AIssue%20Description:%0AApplication%20Screenshot%20(optional))
The activities or behaviours can be customized according to your school’s needs and preferences.
Examples based on school types:
• Islamic Schools: Check-in/Check-out, KAFA Merit, New Surah Memorization
• International Schools: Compliance, Attentiveness, Responsiveness
• Public Schools: Spirituality, Disciplinary Misconduct, Helping Teachers
You can explore more examples of behaviour items at the following link:
👉https://www.studentqr.com/list-of-behavior(https://www.studentqr.com/list-of-behavior)
Yes, absolutely! This system can be used to record daily attendance or subject-based attendance for teachers. You can also track teachers’ activities using the available features. Check this link to learn more about how to create subject attendance: https://www.studentqr.com/admin.(https://www.studentqr.com/admin)
Yes, you can! Follow these steps:
1. Go to the Attendance section.
2. Select the desired month.
3. Click View Attendance.
4. At the top right corner, choose either Daily Attendance.
5. Press Ctrl + P on your keyboard to download the attendance report.
Yes, it can. All recorded data can be downloaded via the Admin website.
For further inquiries, please contact the StudentQR team through this link: https://helpstudentqr.wasap.my.(https://wa.me/601116374781?text=I%20am%20experiencing%20an%20issue%20while%20using%20StudentQR.%0A%0AStudent%20%2F%20Teacher%20Name:%0ASchool%20%2F%20Organization:%0ATeacher%20Login%20Email:%0AIssue%20Description:%0AApplication%20Screenshot%20(optional))
Yes, the school can divide students into groups such as house groups, co-curricular clubs, or other appropriate groups.
“Track Progress” is a new feature in the StudentQR system that allows teachers to monitor students’ progress for assigned tasks. You can refer to the tutorial on how to create a “Track Progress” here: (https://tr.ee/bAMLmFhoS-)
https://tr.ee/9bKFVR1sFb (https://tr.ee/9bKFVR1sFb)
If you need assistance or have further questions, please contact the StudentQR team at: helpstudentqr.wasap.my(https://wa.me/601116374781?text=I%20am%20experiencing%20an%20issue%20while%20using%20StudentQR.%0A%0AStudent%20%2F%20Teacher%20Name:%0ASchool%20%2F%20Organization:%0ATeacher%20Login%20Email:%0AIssue%20Description:%0AApplication%20Screenshot%20(optional))
Yes, you can. Teachers can refer to the detailed tutorial at the following link:
https://tr.ee/Y_6Hpc9KfL (https://tr.ee/Y_6Hpc9KfL)
Yes. Parents can refer to the tutorial on the following website: https://www.studentqr.com/parent(https://www.studentqr.com/parent)
1. Install the ParentQR Points app on your smartphone or tablet.
2. Log in by scan QR code / ID provided by your school.
3. Once logged in, you can:
• View your child’s daily activities at school
• Check your child’s academic and behavioral performance
• Award points for positive activities done at home
Yes, absolutely! Parents can award points to their children through the ParentQR Points app, as long as the school has granted approval for this feature.
Parents can access their child’s information by downloading the “ParentQR Points” app. Usage instructions are provided with each purchase of a QR Badge or QR Card. Through this app, parents can view and monitor their child’s daily behaviour and activities at school, based on the records entered by teachers.
Parents can follow the login steps provided in the tutorial below:
https://tr.ee/Jyz19mIn7C (https://tr.ee/Jyz19mIn7C)
If you need further assistance, please contact the StudentQR team at:
helpstudentqr.wasap.my(https://wa.me/601116374781?text=I%20am%20experiencing%20an%20issue%20while%20using%20StudentQR.%0A%0AStudent%20%2F%20Teacher%20Name:%0ASchool%20%2F%20Organization:%0ATeacher%20Login%20Email:%0AIssue%20Description:%0AApplication%20Screenshot%20(optional))
On the main screen of the app, teachers can press the “Mute” button.
If there are any issues or further questions, teachers can contact StudentQR via: helpstudentqr.wasap.my(any issue - ASSIST https://wa.me/601116374781?text=I%20am%20experiencing%20an%20issue%20while%20using%20StudentQR.%0A%0AStudent%20%2F%20Teacher%20Name:%0ASchool%20%2F%20Organization:%0ATeacher%20Login%20Email:%0AIssue%20Description:%0AApplication%20Screenshot%20(optional))
The system has been implemented in 5,858 government, private, and international schools across 27 countries.
StudentQR does not collect any sensitive data and only requires the student’s name and class for registration. All data stored in the StudentQR system is encrypted and cannot be accessed by external parties.
The school retains full ownership of all data registered in StudentQR. Additionally, all data and reports are processed through AWS Amazon servers based in Malaysia, which are ISO-certified by the Securities Commission Malaysia to ensure data security and compliance.
The school may choose to standardize the language used according to its preference, whether in Malay, English, or other preferred languages.
Yes, StudentQR was approved by the School Management Division (BPSH) of the Ministry of Education Malaysia in 2021.
If such issues occur, teachers or parents can try the following:
Log out and log in to the app again.
If the problem persists, uninstall and reinstall the app.
If the issue continues, parents can send a screenshot to the StudentQR team via this link: helpstudentqr.wasap.my
If you encounter login issues, contact your school Admin first. If the problem persists, you can directly reach out to the StudentQR team via: helpstudentqr.wasap.my.
Yes, they can. Here’s how to update previous attendance records:
Open the StudentQR Points app.
Tap ‘History’.
Tap ‘Filter’, then select the relevant ‘Items’ and date.
Tap ‘Update’, then delete and resubmit the item.
You may also visit the website https://admin.studentqr.com/login.
Click ‘Attendance’, then select ‘View for Attendance’ to review or adjust records.
If you encounter any issues or need further assistance, teachers can contact the StudentQR support team via this link: helpstudentqr.wasap.my.
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